Frequently asked questions
about our rental option
Common questions
Below you will find the most common questions we typically get asked about rentals.
This program is available in all 50 states. Most out of area customers pick their item up the same day they order it at a local partner store such as Best Buy. If there are any other questions you may have that are not listed on our website, please feel free to call or message us, or reach out via Facebook messenger.
Rental Program
While browsing the internet, you will find millions of different products. With the Game Traders Club Rental Program, we offer our dedicated customers the opportunity to rent them out!
Want a specific item/product we currently don't have in stock? We also offer Rental Requests for your convenience.
The RTO period is UP TO 52 WEEKS. Payments can be made before that, with half of the rental payments deducted from the base price.
We make sure you're getting top-quality products! If we don't have what you're looking for—ASK and we'll find it for you.
Rent-to-own options
How does the program work exactly?
Depending on the cost of the item, we typically propose a 26-week or 52-week rental contract. The weekly amount is determined by the cost of the item and how long the contract is for. If a person goes the full term of the contract and successfully pays each payment, the contract is closed and the item becomes theirs with no further charges being needed.
*If an item is too big for in-store/pickup, we offer drop shipping directly to your home. Contact us for more information.
Payment Options:
Rentals
Some examples of items we rent out:
(In-stock at store or special rental requests)
Plus SO MUCH more!
We carry all sorts of goods from top-notch names including:
Android
Apple
ASUS
Bose
Canon
HP
iBUYPOWER
JBL
Lenova
Microsoft
MSI
Nintendo
Pit Boss
Playstation
Samsung
Sonos
Sony
Xbox
Get started today!
What is needed to participate in the Rental Program?
As the lowest-cost program of its kind in the United States, we must take precautions and be certain that we are renting to trustworthy, reliable individuals who take our program seriously and use it properly.
At Game Traders Club, anyone can Rent/RTO anything we have or can get for you.
IT'S SIMPLE!
Here is what you will need to set up a Rental Account:
1. Photo ID. A driver's license or state ID will be fine.
2. A Bank Card with your name on it as a Primary payment method, plus a back-up payment card in case the rental fee doesn't go through the first time. Pre-paid and gift cards are NOT accepted. You will make recurring weekly or bi-weekly payments until you return the item, or once it becomes yours after the pre-set number of weeks!
3. A paycheck stub (usually on your phone) that verifies that you have regular income and have been with your company/at your job for AT LEAST 3 months.
Special note for our out of town customers:
We will ship or drop ship the selected item to you within 2 business days. You will pay for the shipping costs, and must provide the same 3 items listed here—A photo ID, bank card, and paycheck stubs for proof of employment. You can send images by email.
You will be asked to sign a legal document, and we may need to speak to you over the phone. Once you return the item you have rented or kept it for the predetermined period of time (usually 26 or 52 weeks), you will no longer be charged the recurring rental fee.
Contact us by phone or message, or shoot us a message on Facebook if need be.
*Unsure if we have the item you're interested in renting? No problem. Request it HERE!
Buy-out option
Can I pay my items off early?
Yes! Absolutely.
*The amount deducted from the weekly payments can be slightly different based on the type and demand of the product; it will also depend on the length of your contract.
*As long as the product is in the same condition as when you first picked it up (good, working condition), we will cancel it for you.
What if I no longer want the rental, or it no longer fits my budget?
Return it! You don't need to worry about cancellation fees with us.
New items can have a minimum rental period to offset the new vs used prices, but there are NO EARLY CANCELLATION FEES held against you! We want the process to be worry-free and easy.
Renting helps minimize regretful purchases. If you are renting an item from us for a few weeks or months and you find that you are no longer interested in it, aren't using it, or would rather get something else more your style—you can return it*, hassle-free.
Rental requests
Looking for a specific product?
See something you like on eBay, Amazon, Best Buy, or any other online shopping website?
There are literally MILLIONS of products, games, and electronic choices out there! Have you found a specific electronic, game, furniture, or another technology that you've been interested in but aren't ready to fully commit to purchasing before you try it?
We know how it is, which is why we've created a reputable Rental Program!
YOU tell us what YOU want to try or rent and we'll make it happen. If we don't currently have an item in-stock at our store, we'll find it for you and make it possible!
If you'd prefer, you can keep the item for a week, then bring it back. If you decide that you like the item, you can rent it for a longer amount of time before returning, or Rent-to-Own! It's up to you.
NOTE:
$40 per week is the current maximum rental allowance. Your Game Traders account has to be in good and current standing to participate. Limited funds and spots are available for this program, so don't wait—hop on fast!
Shipping
We offer different shipping options based upon whatever is most convenient to you. For our local customers, in-store Pick-up is available. Shipping costs are subject to change. We strive to ship, or drop ship all of the items you Rent or Buy within 1 business day of your order.
Tracking numbers for your item will be provided. Some items may require insurance due to value and if so, you will see it listed on the actual item page.
Payment options
In-store accepts cash, as well as debit and credit cards.
Returns and exchanges
Rental returns
Once you are done with an item you have rented, simply return it to our store.
Once the item has been returned, it will then be inspected, and if it is in the condition you have rented it out in, there will be no further charges to your bank card. Of course, if enough time has gone by, it becomes your item anyways.
Defective items
If your item is defective, you may return it for an exchange.
You may return the exact item we shipped you for an exchange of the same item within 90 days for video games and consoles and 30 days for electronics.
Other items will have the guarantee individually posted.
Are you intersted in renting with us?
Great! Let's get started by filling out some information.
Complete this online form and someone will contact you as soon as possible. Another option is to call or visit during business hours.
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